Privacy Policy for Hopsee iOS and Android Apps and Website

This is the privacy policy for the website and the Hopsee application. For the purposes of this privacy policy, “App” refers to either the website or the application.

The App is operated by IC Studio Limited. By using the App, you as a user agrees to the collection, use and disclosure of information in accordance with this privacy policy. We reserve the right to change this privacy policy from time to time. You as a user can review any updates from the app. By using the App, you agree to be bound by this privacy policy.

Information we collect from you

    We may collect and process the following information about you:
  • personal information (such as your name, email address) that you provide in the App or make available from your third party sign in account during the sign-In process;
  • the App is a utility and for it to operate it needs to track, store and share your location as detected by the device or as entered by you through the app;
  • your preferences, (such as Previous Destinations, Gender Preference for shared riders etc.), your rating feedback about the App or other users who use the App; You are under no obligation to provide any such information. However, if you should choose to withhold requested information, the App may not be able to provide you with the intended functionalities or services.
    We will collect the following information:
  • details of your login and actions to the App, the searches you make, any data you enter; this may also be tracked and analysed by us which help understand how you use the App so we can improve it;
  • your device ID of your mobile device and the instance of your application. How we make use of your information We will use the collected information from your use of the App to:
  • build a profile of your travel preferences so we can make the best suggested route or travel companions and provide you the relevant information;
  • recommend travel companions which match your stated route or other preferences from the previous use of the App;
  • administer your account with us; respond to your requests, queries and to discuss your use of the App;
  • identify any operation issues of the App, and provide crash reports in order to find resolution for technical including performance issues;
  • improve the usability, technical design, functionality and/or content of of the App and customise them for you or other users;
  • carry out research on our users' travel patterns;
  • share with social networking platforms and third party partner only at your request if this functionality is made available and
  • disclose to legal authorities when required to do so by any relevant law or in the case where we observe any suspected use of the app for any illegal purpose in our absolute discretion;

Data Security

Your data collected through the app will be stored in the infrastructure provided by our service provider. We select the service provider based on their experience and quality of their service. Security is one of the factors we consider. We see great importance on the security of all personal information associated with our users. we use all reasonable efforts to prevent any loss, misuse by our staff and our service providers. We cannot guarantee the security of information you submit to us through the App, especially the data is transmitted over the Internet for which we have no control whatsoever. If you cannot afford the loss of the information to any unauthorised persons or to the public, please do not use this App as otherwise this will be at your own risk.

Storage of your information

Information that you submit via the App is sent to and stored on secure servers located in the location of our service providers. These may be located outside Hong Kong. By submitting information via the App, you agree to this arrangement.

Information sharing

We may collect and share aggregate statistics about users of the App, and anonymised data on your location, travels to selected third parties for research analysis product development and for other lawful purposes, but these statistics will be anonymous and will not be personally identifiable.

At the request of relevant legal authorities, we may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or crime or to protect the App or property or personal safety of any person.

Marketing Purpose

The App may, from time to time, make public forums available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and never disclose your personal information.

External links

The App may, from time to time, contain links to external websites. As those content is outside our control, we are not responsible for the privacy policies or the content of such sites.